LAST UPDATED JULY 29TH, 2023

Introduction

If you find that Shine Ranker isn't the perfect fit for you, don't worry. Just follow the steps below and our team will help you.

Cancelation Requests

Cancel subscription purchased on Shine Ranker's website:

Log in to your Shine Ranker accounts and click on Settings, then click on the "cancel subscription" button.

Cancel subscription purchased on ThriveCart pages:

Some purchases that are linked in ThriveCart may need to be canceled within the same platform. You can visit this link to manage your purchases and subscription.

Cancel via Support

Alternatively, you may send a cancellation request to support@shineranker.com from the email address you used to sign up.

Please note that cancelling your subscription may take effect immediately or at the end of the pre-paid period. We'll confirm the cancellation of your subscription within 1 to 3 business days after receiving your request.

Refund Requests

We offer a 7-day money-back guarantee according to the terms described herein. If you cancel your subscription within 7 calendar days of placing your order, we'll refund your prepaid fees upon your written request within 30 calendar days.

The refund will be processed through the same method as the original payment. It may take 5 to 10 business days for a refund to reflect on your bank statement. Please note that any bank fees and charges will be borne solely by you.

We reserve the right to reject your refund request if it's outside the refund period and terms. Please make sure to manage your account subscriptions and purchases responsibly. Also, keep in mind that refunds are only available for the current subscription payment on your account and don't apply to previous month's overage charges or additional costs.

Once you cancel and/or request for a refund, all access to courses, classes, tools, and/or any bundle linked to your Shine Ranker subscription will be disabled.

If you have any questions or concerns about our Refund & Cancelation policy, please contact us at support@shineranker.com.